Due to the pandemic, people prefer to buy items online since shopping malls are mostly closed to avoid the spread of virus. J&T Express Philippines is one of the delivery services here in the Philippines. Recently, J&T Express Philippines made a public apology after President Duterte threatened them that he will shut down the firm due to the mishandled parcels.
A netizen named Minami Kotaro uploaded an actual footage of how the J&T Express Philippines workers were handling the deliveries.
In the video, it can be seen that the workers were tossing and throwing the parcels.
“Wag daw mag alala may bubble wrap naman!
Kaya pala J&T (Juggle & Toss) pala yun
#Amazingpeeenoysss” the netizen wrote in the captions.
Another video was uploaded by Negosyo Spotted, where the workers of J&T Express Philippines where throwing the parcels once again.
These videos gained a lot of reactions from netizens and customers.
President Duterte ordered the PNP-CIDG, NBI, and BIR to investigate J&T Express regarding the issue of mishandled parcels. He also warned that he will shut down the company if there will be any violations found.
J&T Express Philippines expresses their side and apologizes for the damages done.
“We have received complaints on the mishandling of parcels as shown in a viral video, circulating on social media. We would like to reiterate that we do not tolerate such acts and behavior, and we humbly take responsibility for this incident.
We would also like to assure the public that this is an isolated case. All of our facilities, including our branches and warehouses across the country, are under 24/7 monitoring. We also follow strict protocols in handling the shipments and ensure that these are handled with proper care.
We have already identified all the involved personnel in the video. Proper sanctions will be given to them accordingly.
We thank all individuals, especially our customers and employees, for their continuous and trust and support. As a way of showing our gratitude, we are planning to provide incentives for such actions.”
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