BPI Internal Data Processing Error is now fix and ATM’s back online around 10 p.m. on Wednesday, June 7, 2017. However, the other online banking platforms such as web-based and mobile channels were still unavailable at this time.

According to spokesperson Cathy Santamaria, “The data errors have affected a “small portion” of BPI and BPI Family Bank’s client base of over eight million”.

The spokesperson also said that BPI Express Online and the mobile app would be accessible “within the hour.”

For those Clients with queries is advice to contact the bank through [email protected].

BPI announce on Twitter:

“We would like to announce that we have rectified the mis-postings related to the internal systems problem. Access to ATMs has also been restored.”

“Please accept our gratitude for your patience, and our apologies for any inconvenience you may have experienced.”

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