Tonacao explained Escanilla’s application experience, from waiting in line to the initial interview to the final interview. The elderly man passed both the exams and the interviews. Rodge, the newest BPO employee may be the oldest call center representative.

Even in his advanced age, the elderly man’s patience and tenacity paid off after he awaited for a couple of hours for a job. Lolo Rotelli stated that he just applied in the hopes of getting hired in the BPO business. He has high expectations of passing the exam and interviews because BPO organizations do not consider the applicant’s age or educational background.

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“Followed him throughout his application journey, from queuing the line to initial interview until the final account interview. And I couldn’t be more happier when he finally got the job as the newest and probably the oldest (73 year old) call center agent.